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Stop Saying Should’a

Sales Leadership can be a lonely career. Responsible for company revenue goals the role of the Sales Manager is critical. Often sales leaders are promoted from within the four walls of the company. Taking the very best sales professionals and tasking them with sales leadership is far too common. Add to this most companies provide …

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Bad Words

Salespeople are prone to talking. A lot. Sometimes just for the sake of talking or because there is an extended and awkward period of silence. You know…like 2 seconds! Additionally, people can develop crutch words that find their way into conversations or presentations. Initially these words can be used to give a person time to …

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3 Things Separate Sales Managers from Sales Coaches

Being a Sales Manager is a hard job! It was described to me once like being trapped between to funnels. The funnel at the top is pressure coming from the C-Suite, shareholders and other departments (credit, transportation, and operations come to mind). This pressure comes in the form of new company initiatives, minimum expectations for …

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Stop Sending Quotes!

I propose you STOP sending quotes. Itʼs just a bigger word for this one; Bid. A different word for this one; Price. After meeting with a potential buyer too often, the meeting ends with the following “Thank you for your time today Mr. Customer, Iʼll get you a quote in the next (insert timeline here).” …

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Sales Professionals Have P.A.C.E.

CEOs and business owners are always asking me “Who makes the best salespeople?” I get questions like; “Should I look for someone with industry knowledge, or sales experience, or both?” Should I look for introverts or extroverts? Someone new and inexperienced, or a veteran of the game? Leaders looking for sales growth agonize over whom …

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Tell Them What They’ve Won! How to Run Successful Sales Contests

A client recently asked about sales contests and promotions. Whether or not I felt they are an effective and worthwhile investment. My response was a guarded “Yes.” Guarded because not all promotions are successful and not all contests leave the seller, the company, or even the customer better off than where they started. It boils …

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