Like you I am a consumer. Perhaps where we differ is I consume a lot. Traveling close to 200,000 miles a year (domestically) I have met my fair share of service providers, customer service reps, wait staff and more than a few bartenders. With all the travel and interactions with sales people and customer service …
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“Buyers are liars…” I hear this a lot and I used to say it even more. Over the past several years I have discovered that, yes in fact, buyers will occasionally and deliberately lie. However, I have found this is a very small percentage. This led me to conclude the rest of them are either: …
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Opportunity knocks all the time. Sometimes we hear it—sometimes we don’t. I suspect the reason we may not hear it is because we are unclear on what to be listening for. A colleague of mine recently shared his version of the 3 opportunity or warning signs. Each of these can create an opportunity for you …
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Emotional Intelligence, or EQ goes far beyond having empathy. Read on to see all the parts that make up a person’s EQ and see how you do!
Read moreThe most effective salespeople are those who understand themselves, both their strengths and weaknesses, so they can develop strategies to meet the demands of their environment. The Sales Assessment outlines your performance tendencies within each specific phase of the Professional Selling Model.
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