Category Archives: leadership

3 Worst Habits of Sales Managers

Leading a team of people to produce at a high level is no easy task. Sales Managers receive little to no training. Usually promoted from within (typically top producers) they are tapped to lead the tribe. “Just show ‘em how you did it”. This is a response I’ve heard too many times to count from senior management when asked about management training. Continue reading

Posted in leadership, Sales, Sales Management | Leave a comment

Why Nobody Wants to Go to Your Sales Meetings

Most sales meetings are just awful. At least for the sellers. Weekly, monthly, quarterly—it doesn’t matter. Most of the attendees would rather be doing something, anything, else. The reason? There are lots of them, but mostly it’s about value, or … Continue reading

Posted in leadership, Sales, Sales Management | Tagged | Leave a comment

3 Most Powerful Customer Service Phrases Ever

I’m working on a Customer Service program for a new client. The goal of the training presentation is making their clients feel like they are being treated with consideration, dignity and respect. Not an outrageous expectation to be sure, but … Continue reading

Posted in customer servicve, leadership, Sales, Sales Management | 1 Comment

It’s the LEAST You Can Do…

It’s the LEAST you can do… They agreed to meet with you… Sending a “Follow up” email is the LEAST you can do. They met with you and listened to your “Pitch”. Sending a “Thank you” email is the LEAST … Continue reading

Posted in Goal Setting, leadership, Sales, Sales Management | Leave a comment

3 Things Effect Your Growth

The difference between the person you are today and the person you will be a year from now will be determined by three things… 1. Who you meet The people you meet, by accident or design, can and will influence … Continue reading

Posted in Goal Setting, leadership, Sales, Sales Management | 1 Comment

Coaches Corner: 3 Questions to Better Coaching

I get asked about effective sales reporting all the time. Many sales managers (myself included) have struggled with what method is best for gathering info on sales activity. Some managers need it so they can report up to their boss, … Continue reading

Posted in leadership, Sales, Sales Management | Leave a comment